List Categories | List All Articles | List Articles By Title
How to Gain Your Visitors Trust
If you are serious about selling on the world wide web and being successful, your number one priority must be gaining your visitor's trust. Without trust you won't sale much and that's really being optimistic. How do visitors know that they can trust a web site enough to buy? In this article I'll show how to gain the trust of your visitors.
The first impression can be everything. Studies have shown that visitors can determine almost immediately whether they can trust you or not. Making it essential that you have good, clean and professional looking web design. The web design should be easy to the eye and easy to navigate. It should also load fast and require nothing to download in order for it to be viewed, such as flash and Java.
Provide your visitors a way for them to contact your business. Many visitors will look for this information, some don't even realize they do. If you don't provide it you are sure to lose sales. They need to know this information, just in case they need help or want to return the product or want to make a comment. You need to provide a mailing address, phone number and email address/contact form.
Secure Sockets Layer certificate is also important part of gaining your visitor's trust. Secure Socket Layer is a protocol that sends encrypted data over the Internet. Secure Sockets Layer certificate shows that all information being transmitted on your web site will be passed on securely and is protected. Some people will not even think about buying from a web site that don't at least offer this as an option.
Testimonials can be a wonderful way to gain your visitor's trust in your product or service. Testimonials show that people that have bought from you are pleased with your product or service. Also, never make up testimonials, this can hurt you more then it helps because it's not too hard for you to be caught in the act. This may lead people to believe that all your testimonials are fake and that you can't be trusted.
Internet surfers are ever more looking at the privacy statement on web sites because of the fear of personal information getting into the wrong hands. You need to let your visitors know exactly how you will be using their information you collect and how you'll be storing it. Visitors need to know if their information will be sold or shared with any third party and if you sale or shared the information with any third party, what information will you give out?
Also what security measures will you take to protect the information you have collected and how can they change or delete any of their information? It's also a good idea to get your privacy statement certificate by an organization that's well known and trusted. Most of these organizations make sure your privacy statement is fair to the internet surfers.
Money back guarantees are becoming very popular and for good reason, they show that you are confident in your product or service and that you have nothing to hide. It removes all risk to your customers and makes them much more likely to buy from you. Further more, remember to honor all refund requests in a timely manner without fighting with them. Just suck it up and give them the refund.
Provide a sample or trial of your product or service. This will allow your potential customers to test out the product or service before making any commitment. Some potential customers may have never got the product or service from you before because of the fear that it wasn't what they really wanted and needed. Just like offering the money back guarantees, this too will show that you are confident in your product or service and that you have nothing to hide.
Getting endorsements from an another well known and respected organization(s) or person(s) will help prove your claims. The integrity and expertise of the person or organization endorsing your service or product also plays a role. Someone that's consider an expert about one of your service's or product's subject would be better then someone that don't know much or anything about it.
Matt Colyer is the owner of the Superior Webmaster. He also is a php, CGI and ASP developer.
12 Powerful Ways To Use Autoresponders That Will Take YOU To The Top
If only I had known that autoresponders are a necessity to your online business when I first ventured online, I would have saved a lot of time and money. You have to automate in as many areas as possible and if used responsibly, autoresponders can be your best friend.
Online Lead Generation: Can it Work for My Business?
Business-to-business service providers have a wide range of tactics they can deploy to gain new clients or customers. Direct mail; cold calling; TV, radio or print advertising are all ways in which B2B services gain new customers.
3 Powerful Concepts That Climb Marketing Mountains
You have probably heard many times how you should offer free reports. Like many of us, the idea of putting in work to give something away may have gone through you transparent.
Dont give up on your business!
Summer must be when many work at home Mom start to think that their business is a flop and begin to look for a new opportunity. This is fine if your business is truly a flop - but chances are, you just need to take a look at it from a fresh perspective.
7 Key Steps To Reduce Refunds and Chargebacks
One sure-fire way to loosing out big time on your business profits is from incidences of excessive refunds and chargeback requests. If the number is high in any period you could risk loosing your third party merchant account altogether.
Intranet Portals - Personalisation and Customisation
The key difference between an (old-fashioned) Intranet and a PortalWhat typifies a modern intranet portal is that there is a standardised user interface ("UI") with a built in system for user authentication. In other words, the user signs in to the portal rather than simply accessing it.
The Internet and Customer Care: Aid or Anarchy?
It was reported in 'Marketing' magazine this month, that Britain is becoming a "disaffected nation", with each adult apparently making an average of 12 complaints to service providers each year, based on a "Service in Britain" survey by ASR (Andrew Smith Research). In response to the rise of the 'assertive consumer', brands are endeavouring to make sure 'good customer service' is a recognisable characteristic in the form of testimonials, efficient call centre responses and empowering staff throughout the company to resolve problems.
Implications Of E-Commerce For Tax Legislation
As e-commerce develops ambiguities in the current tax code in which it may be exposed. It would not be regarded as too early to take premature steps for undertaking such a review at a time when detailed international legislation are going on to promulgate acceptable standards laws for imposition taxation in this regard.
How Measuring Key Performance Indicators Can Improve E-Commerce Strategy - Part Two
Why time spent on your site is importantAll websites regardless of type should measure this KPI, simply because all websites can use it as a gauge to see how compelling their offers are as well as check web site performance. It doesn't matter whether you're running a content portal or an e-commerce sales operation, time spent on your pages is an important metric to measure.
Shopping from Your Cell Phone with Froogle Wireless
Many surfers already know about Froogle, Google's shopping portal that is still in beta testing. Google has now expanded their Froogle service so that it is available on WML-enabled cellular phones.
Grow Your Business Using B2B Emarketplace - Part II
Selecting the right emarketplaceAlthough, IT spending has been staying flat for the last several years, corporate spending in e-business is gaining significant ground and at present surpasses 20 percent of overall IT budget.This means, more and more businesses are undertaking ecommerce initiatives, and as a result increasing sales, streamlining business processes and dramatically boosting productivity.
Start doing online business using B2B Portals in Six Steps
I registered with a B2B site but what's next?This is a question many first time users of B2B marketplaces ask themselves. A few expect that the registration itself will bring them a number of new customers.
Using Drop Shipping for E-commerce
Thanks to the ubiquity of the internet, online virtual businesses have become very popular business opportunities. Online retail stores are gradually playing a more important role in our lives than the traditional 'brick-and-mortar' retail shops.
7 Must Have Scripts to Look for When Shopping for E-commerce Hosting
When shopping for e-commerce hosting there are a lot of things you need to keep and mind. When you know what to look for it is a lot easier to ensure you get exactly what you need and not leave any important information out.
Is Your Website Credit Card Friendly?
In my last column I discussed the process of credit card enabling your brick-and-mortar business. I pointed out that research has shown that accepting credit cards can help increase revenue and enhance cash flow.
What is SSL (the little padlock)?
SSL ("Secured Socket Layer") is a protocol used to encrypt the communication between the user's browser and the web server. When SSL is active, a "little padlock" appears on the user's browser, usually in the status line at the bottom (at the top for Mac/Safari users.
Two Pillars of a Successful Web Site
For a web site to get close to fulfilling its potential, you need absolute clarity on two points. First, achieve clarity on what your site's core purpose is Is to provide information? Is it to complete direct sales? Is it to drive prospects to pick up the phone and call you? Is it to start a free trial? To register? The more companies I work with, especially larger ones, the more apparent it becomes to me that very few sites have absolute clarity of purpose.
Intranet Portals - Collaboration through Team Rooms
Knowledge Management for beginnersKnowledge Management (KM) can be defined simply as the process through which organizations generate value from their intellectual and knowledge-based assets. Knowledge assets are often grouped into two categories:(1) Explicit Knowledge Generally, everything and anything that can be documented, archived and codified.
Choosing on Order Fulfillment Service
When your eCommerce business grows to the point where you can no longer package and ship the orders yourself, it's time to begin outsourcing your order fulfillment. Although all order fulfillment centers offer the same basic services, their individual methods and costs will help you choose one over the other.
Business Online - Blind Hunt
Do you sell something online? Do you have a business in the Internet? Have you read the "How to generate more traffic and convert it to sales" articles? Have you played the "Be #1 in SEO" game?Now, you are ready to believe - nobody knows how to do it absolutely right.Nobody can know everything.
home | site map
All articles are copyright to their owners.
Note: this website lists articles, We do not Write Articles !