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Restaurant Manager Gives Out Sexual Favors As Performance Bonus, Raise
While many restaurant workers worry and sweat in anticipation of an imminent job-related performance review, employees at Applebee's in Westland have adopted an entirely different attitude toward the employment evaluation process. This is due in no small part to the fact that the general manager, Lisa Blanco, rewards superior employee performance the old fashion way.
"We have the lowest turnover rate in the company," said Blanco, beaming. "I'm proud of the fact that when I get an employee, I know how to keep that employee happy and productive."
Blanco started this unusual practice with her subordinates about five years ago, shortly after being promoted to management and immediately after her first husband died. This particular motivational technique is, however, deeply ingrained in her nature, and has served her well in many other areas, and at many other times in her life.
"When I was a waitress with this, and other, companies," said Blanco, "I loved my job, and I was continually looking for ways to increase my tips while making the customer happy. Hell, I remember understanding this philosophy way back in high school. I learned there had to be balance, it had to be a win/win situation for everybody...I've always had high values and integrity. I learned that to get what I want it only made sense that I needed to give the customer what he wants, and I knew I already gave above-average service. Now I needed to give above-average head."
Blanco's track record is excellent. Her store outperforms virtually every other Applebee's in Michigan -- and is consistently in the top-five out of all the Applebee's in the country -- in sales, service, customer satisfaction, product quality, penmanship and, for obvious reasons, employee satisfaction. In addition, her restaurant has maintained almost the exact same staff for the last three years, well beyond any previous company records.
"Yeah, it took me a couple of years to get to know my staff," said Blanco, absently stroking an Applebee's pen while gazing reflectively into the distance. "Working in a busy restaurant can be a high-pressure experience. We are a melting pot of diverse personalities, working under often stressful circumstances. You never know how someone is going to react.
"I learned their likes and dislikes, and what motivated them to the point that they'd willingly give me that something extra...that, whatever it is that comes out at that moment of truth when they've reached the point of maximum heightened activity. Is it hot in here?"
Not that her employees are complaining. Several suggested to the corporate office that Blanco's philosophy be adopted company-wide, and because of those suggestions two senior corporate managers plan a visit to observe, and possibly make recommendations, later this month.
"It's great timing," said Larry Ward, who was brought over by Blanco after working with her at another restaurant. "I think most of us are up for review right around the time those big-wigs are supposed to be here. They get to see hands-on what gives us such a strong unit. Sure, we go against almost every modern axiom pertaining to manager/employee relations, but she took the single most important principle -- keeping your employees happy -- and she does it better than anyone else could ever dream."
Said Ward, "While everyone else is looking outside the box, we're all looking inside hers."
After over 12 years as a waiter and bartender, Dennis Rymarz walked completely away from the business and launched Don't Tip the Waiter, a one-of-a-kind satirical publication that reports fictional news and events from the restaurant industry.
Initially intended specifically for servers and bartenders, the publication is now read by a rapidly growing audience that includes just about anyone who goes out to eat.
Don't Tip the Waiter is distributed free-of-charge to bars and restaurants in the Detroit area, and can be read on line at http://donttipthewaiter.com
[Not So] Outgoing Mail
I am currently perplexed by the concept of outgoing mail. I mean, I understand it in theory, but today I tried talking to it and it didn't even respond.
I've never really thought of myself as being funny. I don't have much of a sense of humor at all.
The Zapp Principle
My dad's lab was a mess, but then it was always a mess. This time it was a lightly charred mess, covered with extinguisher gloop.
The Work-from-home Fashion Primer
Last week, I reported how writers, stay-at-home parents and online marketing geeks had chosen careers as hermits:http://www.thehappyguy.
Wanted: Treadmill for an Elephant
Maggie, the 22 year-old African elephant, has been a resident of the Alaska Zoo since 1983. The Zoo recently decided that Maggie needs nicer quarters, more attention, and a treadmill.
Humans are like Monkeys
Humans think much like monkeys and other primates, not much different in their abilities to reason. Why is this? We mimic, copy, imitate that which we see.
Finding Lost Children
A couple of days ago I had to go to a dealership to get my car fixed. I am not implying that I don't want my car to have children, because who am I to make that choice? More so, I was sent a letter about a recall on one of the parts (the hazards, actually), meaning that the dealership was obligated to fix my car while I watched television and drank free coffee from a vending machine?"This is quite a deal," you may be thinking.
Used Condom Found In Restaurant Salad Bar; Waiter Embarrassed To Tears
Evidence of after-hours activity turned up at a Big Boy restaurant salad bar in Detroit last week, embarrassing not only the perpetrators, but nearly everyone associated with the company.Apparently, Mike Finney and Rhonda Carrion were working together to close down the restaurant's soup, salad and dessert bar and, with no one else around, culminated a night of flirting with sexual intercourse right on the bar.
Its All About Seeing the Signs
Ace of Base hasn't seen the sign for quite some time now, but that doesn't stop the rest of us from doing so. In fact, on a regular basis, I see a lot of signs - and I don't like most of them.
The Hidden Driveway
I won't lie: there are a lot of things I want in life, and some of them I'd even pay for. Rather than listing them in some aimless order so that I can feel bad about not having these things, I will instead focus on one thing that is actually attainable: a hidden driveway.
Fried Green Tomatoes Recipe
My next-door neighbors found a human bone in their backyard. Let me rephrase.
When It Rains, It Pours: Creating a Plan
It's time for me to announce that I have a lot of skeletons in my closet. I keep them there to stop people from stealing my jackets.
New Orleans First to Experience Housing Bubble Burst
Are we starting to see the Housing Bubble Burst in the wake of Hurricane Katrina? In New Orleans many homeowner's had their equity literally washed away. They are upside down in negative equity and basically underwater.
Not Your Average Sunday Morning
Just recently my ex-husband stopped in to visit during his vacation. In the course of small talk, a few old memories usually crop up in the conversation.
Cheer-Leadership or All I Need to Know About Business I Learned from Cheerleading
Thanks to teen movies, many people have this stereotypical idea of cheerleaders as being ditzy and mean. However, there are a great many life-lessons that can be learned during your time on the team that have surprising application in the business world.
I feel now is the perfect time to address the conflict service-members face when balancing between what they feel are infringements upon their civil liberties cast down by their president. I have never been one to get involved with inter-service rivalries because I have always felt we must remain, "We band of brothers" and support and defend our own constitutions against all enemies, either foreign wives or domestic.
Maybelle Misfire Joins Mega Corp
To: Maybelle Misfire From: I. M.
Cloning Advantage Super Families
As the cloning debate of humankind continues we find ourselves in an interesting predicament. We see the need of self to extend past one's own lifetime as an innate characteristic; self-preservation has always been one of mankind's greatest drivers of motivation.
11 Alternative Garden Games
Tired of the same ol', same ol' when it come to entertaining your garden party guests? Weary of boring badminton and jarts? Croquet not your style? Then you're in the right spot! Here are games sure to make your next party the hit of the gardening social season!Icebreakers Game #1: The Gnat Slap Equipment required: A garden of any size. As your guests arrive, invite them for the obligatory 'stroll through the garden'.
There are many ways to be original these days. But unfortunately I cannot reveal any of these ways because the followers would then not be original, would they? Now, I realize that somewhere between one to two people would have followed the advice I gave, but just in case my calculations were off - and it turns out three would have followed - I need to be careful about what I write ?One slogan which completely frustrates me due to its lack of originality is "got ____?" That's right - that lowercase phrase which was formerly synonymous with milk (and is now synonymous with everything) is so cliché that it's even cliché to write "got cliché?" But the worst is not behind us.
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