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Management Information

9 Strategies for Writing Accounts Payable Procedures


The Cash to Cash Cycle Part Four of SeriesNext: Complete Cash to Cash CycleThe white flag is just a nose away?toward the Million dollar prize in cash savings for your business?So far, in Inventory and Accounts Receivable, we've found $250,000 each in cash savings. Then we found another 250K in Sales and Marketing.

How to Meet Quality Standards with ISO 9001


In today's hectic business environment, it is vital that we are all on the same page, right? But how do we know if we meet those standards? Business owners and executives can avoid the uncertainty, and that's where ISO 9001 certification comes in.Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was established in 1947 to develop international standards for everything from electronics to management systems.

Steps to Build ISO 9001 Compliant Program


Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality.

Auditing Improves Effective Planning


Speak of operations assessment, and we'll hear its significant value. Speak of an audit, and we'll run for the nearest emergency exit.

ISO 9001 Registration - 8 Steps for Success


You've made the plans, built the quality system and conducted the audit. So how do you register your company as ISO 9001 conformant? And how can you be sure you're getting the most value for your investment? Here's how the process works.

Five Problem-Solving Success Tips


The ability to solve complicated problems quickly is more important than ever in today's tough economy.From the time we're little kids, we're taught to solve problems by trial and error.

Do You Really Care What People Think?


You had better care! Because what people think usually leads to predictable behaviors that can really affect your business, non-profit or association for better or worse.Look at your employees.

Improvements In A Large Public Electric Utility In South America


The company decided to develop and implement an improvement program. The main thrust was to propose strategies and alternatives for the implementation of a quality program.

Improving Patient Sensitivity in Doctors and Hospital Staff


COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw the need to provide exceptional customer service to differentiate itself from the competition and avoid being acquired.

Knowledge Management - Learning Whilst Doing - Facilitating an After Action Review


Introducing a learning culture into organisations can be difficult at times, particularly if the effort required it great and the benefits aren't quickly identifiable.After Action Reviews (known as AARs) are one of the simplest knowledge management techniques, and have been used to great effect in organisations ranging from the US Army, to BP, and even in the development sector in NGOs like TearFund.

Knowledge Management - Capturing And Structuring Knowledge Into Reusable Assets


Many organizations have an approach for identifying and recording lessons learned, perhaps as part of a post-project review or similar process. Unfortunately, lessons learned reports have a tendency to end up on a shelf gathering dust, or lost in the un-chartered corner of a fileserver somewhere.

Rethinking the CEO-Chairman Split


Traditionally, in American businesses, the same person occupies the role of chairman of the board and chief executive officer, though this is gradually shifting to the European model. In most European, British, and Canadian businesses, the roles are usually split, in an effort to ensure better governance of the company, and in turn bring higher returns to investors.

Develop Your Managers and Keep Your Staff


Following on from the last edition of The Organised Times where we spoke about developing the people in your business, this week we're focussing on the importance of the continual development of your managers.Leadership comes from the top down.

Develop Your People and Make More Money


What is the no. 1 asset in your business beside yourself? It's your people.

How to Hire the Right People


One of the biggest challenges any business owner or manager has is hiring the right people. I've recently discovered a simple, inexpensive yet very effective way which will help you get it right.

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