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One Bad Apple
One Bad Apple I know what you are thinking but no, I am not doing a tribute to Michael Jackson and the Jackson 5.† Although I will admit that their hit song from the 70's keeps rolling around in my mind as I type this.
Performance Appraisals: Questions for Smarties and Dummies
In numerous programs I've conducted on performance appraisals, with Human Resource people (who are responsible for developing and implementing programs) and with line managers (who actually conduct the reviews) are often foggy about performance appraisal procedures. Here are some frequently asked questions.
Unlock the Hidden Creativity of Your Employees
To release creativity in employees, managers must get involved in their employees' work. Look at each employee as if he or she is the expert on the job and tap into their creative energy.
Conflict at 36,000 ft
This was supposed to be one of those sleepy flights that leaves late, crosses two time zones, and arrives at 11:00 p.m.
Innovation Management - Rigorous data analysis
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.
Characteristics/Attributes of a Lean Operation
Fundamentals in Place? There is a designated place for everything and everything is in its place. No time is wasted while looking for things.
Manage Communication to Add Value
Management guru Tom Peters says white collar workers and managers in functional departments need to protect their futures.They have to learn "the difference between doing totally acceptable work and creating very new value.
Basic Management Skills
Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little costManager in contextMost of my adult life has been spent working as a supervisor or manager on industrial projects throughout the world.
Tales from the Corporate Frontlines: Human Resources at Work
This article relates to the Human Resource Functions competency, commonly evaluated in employee satisfaction surveys. It reflects one employee's satisfaction with the manner in which her HR department carried out their work.
Four Steps to Better Performance Reviews
Direct reports-people who need direction and leadership-rely on their leaders to give them feedback and mentoring, not just management and evaluations. However, these people who most need their boss's help frequently lack the guidance that would enable them move to the next levels of success-theirs, their team's and the company's.
People - You Cant Make Them What Theyre Not
Many business people and managers are spending too much time trying to change the underperforming people who work for them. They seem to believe that if they train people - tell them what to do or even threaten them with the sack - then the performance level will go up.
How to Build Your Business and Still Take Time Off
We all know people who are like human dynamos. They seem to make an art form of building their business and still enjoy quality time with friends and family.
MANAGING CRISIS; when you're too good at it
When you are acclaimed for excellence during times of crisis you may not feel so good in a non-crisis environment.† You may not shine so bright, perform so well, be quite so acclaimed.
What Every Manager Should Know About How to Overcome Boredom
Do you find yourself easily becoming bored or tired at work for no apparent reason? If that's the case, then pay close attention. Research has shown that fatigue and a worn-out feeling are often caused by unproductive mental attitudes.
Climb out of the Box - How to Hold Effective Meetings
Out of the box thinking is a popular fad today. And yet, in order to leave a box, you have to realize that you are in one.
Out of Control?
There are papers on the floor, across the desk and resting on the keyboard. Piles of files are all around.
Burger on a Bun Decision Making
When approaching any decision, it's important for individuals to maintain the healthy state of openness called for by WYSINWYG (what you see is never what you get). Remember that there is always more going on than simply meets the eye.
Solve Problems Permanently - Ask WHY
As Albert Einstein said:-"The significant problems we face today, cannot be solved at the same level of thinking we were at when we created them."Problems don't go away unless you get to the cause - the source of them.
The Myth Of Relationship Selling Revealed At Last
The second you quit being the 'best deal' for your customer, he'll drop you like a hot potato. Regardless of how many lunches you've bought him or birthdays you've remembered.
Is Your Business Healthy?
Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general.
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