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Management Information

The Boss Didn't Understand Why His Staff Wasn't Reading His Mind


Many people believe that everyone sees the world exactly the same way as they do. This is never true and was the source of much turmoil in Dr.

First Things First -- Process BEFORE Technology


Here's a brief story I encountered while leaving Newark International Airport following a recent business trip. Hard to believe, but true.

A Tricky Supervision Challenge


Many managers believe that treating their team members as responsible adults will assure excellent results. The truth is that while this usually is effective, some people need much firmer limits than others to perform their jobs.

Your Biggest Problem in Business? Work Ethic


US Work Ethic Issues and Lack of serviceWell many of us are getting upset with the lack of service these days and no one cares and somehow we have all lowered our standards to the fact that getting good service is not to be expected, but rather a nice surprise if it ever does occur. Many great companies have derelicts, under achievers, cry babies, and people which could really careless and this is causing a rift between the best customers and businesses.

Creativity and Innovation Management - Core Competencies and Competitive Advantage


Following is a brief definition of core competencies and competitive advantage and their fit with creativity and innovation management.Core Competence:A core competence is one which critically underpins the organisation's competitive advantage.

Creativity and Innovation Management - Personality Testing


Whilst tests measuring the creative or innovative personality exist, there are a number of inherent flaws. Some are noted below:a) Whether a creative or innovative type exists at all is highly contentious.

10 Ways To Maintain Profits In A Slow Economy


1. Sell more back end products to your existing customer base.

Managing Motivation


"Without the chance to meaningfully participate in steering one's own destiny, without the opportunity to gain the sincere respect of one's own peers, without an honest stake in making the community more successful through one's own work and ideas, employability can quickly decay into generic training programs or bogus choices..

Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits


Data mining is the art of extracting nuggets of gold from a set of seeminngly meaningless and random data. For the web, this data can be in the form of your server hit log, a database of visitors to your website or customers that have actually purchased from your web site at one time or another.

10 Fool Proof Ways To Intensify Your Profits


1. Create benefit intensifiers for your list of ad copy benefits.

Dividing The Loot


It is when the going gets better, that the going gets tough. This enigmatic sentence bears explanation: when a firm is in dire straits, in the throes of a crisis, or is a loss maker - conflicts between the shareholders (partners) are rare.

The Inferno of the Finance Director


Sometimes, I harbour a suspicion that Dante was a Financial Director. His famous work, "The Inferno", is such an accurate description of the job that it cannot be otherwise.

Making Your Workers Your Partners


There is an inherent conflict between owners and managers of companies. The former want, for instance, to minimize costs - the latter to draw huge salaries as long as they are in power (who knows what will transpire tomorrow).

Innovation Management - IBM Opens Lid On Its Treasure Chest


IBM, which registered 3248 patents last year, has decided that sharing technology can sometimes be more profitable than jealously guarding its property rights on patents, copyrights and trade secrets (Herald Tribune, April 11 2005).International Business Machines have come to the above conclusion 205 years after the invention of electric light - thus clearly illustrating that even the 19th largest company in the world (fortune.

CRM ...The Emperors New Clothes


The story of the emperor's new clothes is a fairy tale about men who fooled the emperor into believing that they had made him a beautiful suit of clothes. In fact they had not made anything.

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