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Understanding How Change Has Changed
There seems to be an assumption that change is a single traumatic event that is thrust upon us and over which we have no control.In the recent past this was definitely true, in industry there would come a sudden realisation at the end of the financial year that unless we did something radical we were going to the wall.
Spotlight on Productivity: How to Overcome E-Mail Overload
Do you ever feel overwhelmed by e-mail? Have you ever spent more of your day wading through your e-mail than managing your work? Are you looking for ways to spend less time creating, managing and answering messages? Discover how to overcome e-mail overload and be more productive by writing more effective e-mail messages and reducing the volume of e-mail.Write Effective E-Mail MessagesStart improving your e-mail effectiveness by creating and formatting easy to follow content, and by using pre-written responses.
Quick Tip - Effective Meetings Earn a Profit
Most people treat meetings as a free resource that can be used to deal with any issue. As a result, huge amounts of time and money are wasted on trivia.
How to Make the Best of it - Take Your Weather with You
I once worked in a place where there were three lines of words, placed just before employees went from backshop to front of shop. These said:-Smile!Remember - you represent your CompanyDelight your customers.
Motivation - You Get What You Reward
There's a programme currently running on BBC Television in the UK called - "Little Angels." It's a series that offers help and advice to parents who're experiencing behaviour difficulties with their children.
Employee Turnover: Seven Reasons Why People Quit Their Jobs
There are many reasons why good employees quit and go to another company, perhaps even your competitor. Most of the reasons start with management and most are preventable.
Paretos Law- Your Formula For Success
A 'dirt-world' retail business I used to manage had a large turnover, a very high profit, and less than 100 lines. Early in 2001, I was contracted to manage another business.
Top Ten Tips About Communicating with Your Employees Effectively
Communication is the basis of who you are as a manager/leader in business. The rules are simple and the good news is that you can learn them and develop your skills.
If one does not understand a person, one tends to regard him as a fool. Carl Jung Sadly, public discourse today seems to have degenerated into warring parties spitting epithets at one another.
This Old Business
Not long ago I was asked to come out and take a look at a business that had been around for about 10 years..
Why Businesses Fail - And What You Can Do About It!
Have you unintentionally set your business up for failure?No one sets out to fail! Most business owners read all the statistics (maybe more than once) before they open their doors. Many know the reasons why businesses fail.
Quick Tip - Effective Meetings Have SMART Goals
The first step in planning an agenda is to identify the goals for the meeting. Properly done, goals have five S M A R T characteristics.
Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring
Hiring the first personal business assistant is an exciting time for new business owners. It means that the business is doing well enough that the business owner can no longer keep up effectively with the demands of the new business.
Employee Retention: Its a Changing Game
As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two things:1.
Make Them GLAD Youre Their Boss
Criticism has the power to do good when there is something that must be destroyed, dissolved or reduced, but it is capable only of harm when there is something to be built. --Carl JungPeople won't leave if they're glad you're their boss.
How Can A Communications Audit Help You?
Organizations communicate in two directions: internally to staff and externally to clients, customers, shareholders, stakeholders, the media. Faulty internal communications can lead to mistakes, discouraged and unhappy staff, employees leaving the company.
Einstein - Definition of Insanity
Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once said "The definition of insanity is doing the same thing over and over again and expecting different results". Think about this quote for a second and ask yourself, does this quote apply to the way you run your company?Have you been doing the same thing over and over again expecting different results? If so, then you might want to keep on reading.
Why Would Anyone Do That in My Meeting?
Imagine that you open a meeting by saying, "We need to talk about the budget."And someone responds with, "I named my dog Budget because everyone tells me he's too big.
Being a Great Boss
Are you one of those bosses that people just love to hate? Maybe successful, maybe very intelligent, maybe organized and moving forward but just can't get along with people. Communication and other people skills are as important to the success of your business as your talent, knowledge and entrepreneurial drive.
ISO 9001 the Process Approach to Quality Assurance
What is the Process Approach to Quality?The ISO 9001 2000 standard is designed to manage and improve organizations processes. There is a great deal of misunderstanding and misinterpretation of the meaning of the process approach to Quality.
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