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Transparency: A Key To Your Effectiveness
Last month I talked about the Skilled Facilitator principle of being curious. This month I want to talk about the complementary principle transparency.
Productivity Through Positive Reinforcement
Most people just want to be appreciated. If you're a manager, that's something to seriously think about as you set the tone for maximum productivity.
Great Employees = Passionate Consumers
Companies spend millions of dollars each year identifying their brand, and then communicating their brand promise through various media.Employees are the primary "media" in the majority of brand contacts.
Once Upon a Conflict
Once upon a time there lived an innocent, hardworking manager. One day he dared to wander from the safety of his open-concept office to speak out at a team meeting.
Innovation Management - Rigorous data analysis
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.
Innovation Management: The Time Factor
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation.
Tales From the Corporate Frontlines: Managerial Influence
This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor.
Dialogue: the Four Dialogic Principles For Successful Communication
"But you don't understand!" exclaimed the manager, "this new initiative is vital for our team. If it doesn't work we could all be out of a job!" "Uh-huh.
Project Management - Its Just A Button
I once worked with a developer who showed up at every product demo and constantly suggested improvements for the product. Don't get me wrong.
Power of Pinpointing Accountability
I have always said that if I were to write a book on effective management principles, the first chapter in that book would be about the importance of pinpointing responsibility among an owner's or a general manager's reporting units. After all, one of the most popular definitions of management is getting work done through others.
Six Sigma Training 101 - Better Management Basics
What is Six Sigma?Six Sigma is a quality management program that is designed to achieve a "six sigma" level of quality for products. In the mid 1980s, Motorola pioneered Six Sigma and it has since been adopted by many other companies and manufacturers.
Minimising Conflict With Effective Communication
Did you know there are 5 types of communication that lead to conflict? Let's look at them..
Christmas Carol Coaching - Help to Get Ahead at Holiday Time!
I've always been fascinated by situations where art imitates real life and right here is a perfect example, which links Christmas and business & personal development.If you want to read about a serious piece of dodgy people management (bordering on potential litigation); a man all adrift with the world and himself; shown how to do it by three visionary experiences (and with a brilliant example of supportive team-building thrown in); and then the ultimate Christmas 'shift'? These are all brilliantly described for your pleasure in a seasonal read of 'A Christmas Carol' by Charles Dickens.
Score the Rainbows Pot of Gold: Become the Boss That No One Wants to Leave
Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations. Peter DruckerLadies and gentlemen, the captain has turned on the seat belt sign.
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble. He has started showing up late for work and has developed a bad attitude in general.
Are You the Culprit?
Are you a business, non-profit or association manager who pretty much ignores your organization's important outside audiences?If that's you, do you realize how difficult you're making it to achieve the important behavior changes you really need and want? I mean changes that lead directly to achieving your department, division or subsidiary's objectives?I'm talking about achieving new levels of membership applications; growing the repeat purchase rate; capital givers looking your way; attracting new prospects; expanding the list of organizations officially specifying your service and products; or suppliers newly motivated to meet your strict quality and delivery requirements.Start operating in your own best interest by taking a closer look at the public relations work underway on behalf of your unit.
The Most Important Thing Youll Ever Do
The wellspring of confidence is belief. When you believe in something, you accept and have conviction about the truth, actuality, or validity of that thing.
Encouraging Behavior That Gets Results
You're the boss, and you have every reason to feel good about your organization.You've built a great team.
5 Interviewing Mistakes That Can Lead To Hiring The Wrong Person
Mistake #1: Going with the flowInexperienced interviewers sometimes fall into the trap of letting the interview become "free form", spending different amounts of time on different questions, basing follow-up questions on on how the candidates answer. This can result in a candidate taking control of the interview and leading you where he or she wants to go, rather than where you can get the information you need.
The Key to Successful Performance Objectives
Have you ever tried to drive somewhere without proper directions? This almost always turns out to be a frustrating experience. Sure, if you stop and ask enough people you may eventually reach your target destination, but think of all the wasted energy, time, and resources needed to accomplish your goal.
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