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How to Create Trust
People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust.
The Higher You Go
The higher you go, the cooler it becomes. Really? Let us begin from first principles.
Performance Evaluations Can Be Beneficial
THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to employees who want to improve their productivity and be involved in the process.
How You Can Learn to be a Better Manager
When you first take over a department, expectations are usually high but operations are sometimes in disarray. The staff is disorganized, goals aren't being met, and hours are spent on unproductive tasks.
Beyond Management Coaching: When Things Are Getting Out of Control
Leaders and Managers often ask us, 'What do you do when you have tried to coach and counsel an employee about a performance concern, and the employee has not responded?Unfortunately, we see far too many cases where the leader hasn't, in good faith, tried to coach the employee or to put the leader's concerns into words. Often, leaders look for a quick fix alternative to what is perceived as a difficult and painful confrontation.
Help Your Employees Prepare for a Performance Appraisal
PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to give some thought to the purpose of performance appraisal: it is a means to learn from the past, plan for the future, and improve effectiveness and work satisfaction. The performance appraisal discussion is an opportunity to motivate, recognize, and reward your employee.
The Art of Motivation and Need Fulfillment
Industrial/clinical psychology and applied psychiatry have made tremendous strides in understanding human behavior. New discoveries and applications toward understanding human behavior are being announced with increasing frequency in these inexact sciences.
The end of the television season in May included the usual array of cliffhangers on shows like "Alias," the departure of Noah Wylie from "ER" and the finale of the highly-rated "Everybody Loves Raymond" after 210 episodes. On the last day of "Sweeps," more than 29 million people tuned in to see the crowning of the fourth "American Idol.
Innovation Management - Good Leadership
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.
How To Turn Business Losses Into Cash Flow
When the typical new business operator starts a business, they concentrate on making the business succeed. That is necessary but not the only thing that a business operator should concentrate on.
What Personal Assistants Really Want
What would happen if the personal assistants in your organisation were away for a week? How would it affect the running of your business or department? How would it affect you?personally?If you are fortunate to have a personal assistant whom you heavily rely on to assist you, in most instances you would find yourself run ragged if they were absent for longer than a day.This week I spoke with two clients who were in the situation where their p.
10 Ways New Managers Become Great Leaders
"It is a terrible thing to look over your shoulder when you are trying to lead and find no one there." - Franklin D.
Leadership Skills Means Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like that, they obviously haven't worked in the real world and certainly have never had to run a company.
It's hard to believe the year will be half over in just a few weeks. All the planning you did is either turning out great, coming along slowly but surely or hasn't really gotten off the ground because other issues keep getting in the way.
Learning To Let Go
If you have the entrepreneurial spirit (which clearly you have!), you probably have a tendency toward being a control freak. I know the feeling well -- "No one can do it as well as me, so I'll just do it all!" While this may seem to be more efficient than trying to bring someone else in to help out, it's actually more time-consuming in the long run.
Spotlight on Productivity: How to Overcome E-Mail Overload
Do you ever feel overwhelmed by e-mail? Have you ever spent more of your day wading through your e-mail than managing your work? Are you looking for ways to spend less time creating, managing and answering messages? Discover how to overcome e-mail overload and be more productive by writing more effective e-mail messages and reducing the volume of e-mail.Write Effective E-Mail MessagesStart improving your e-mail effectiveness by creating and formatting easy to follow content, and by using pre-written responses.
Improvements In A Large Public Electric Utility In South America
The company decided to develop and implement an improvement program. The main thrust was to propose strategies and alternatives for the implementation of a quality program.
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble. He has started showing up late for work and has developed a bad attitude in general.
4 Steps to Success In Life, Business, The Universe And Everything
Everyone wants to succeed in life. And no one starts a business of any sort, on-line or off-line, wanting to fail.
Enable Continuous Improvement of IT Services through ITIL
One of the major benefits, if not THE benefit of process orientated approaches to managing your IT services and infrastructure is that it enables continuous improvement.This means that you are never totally satisfied with the current state of affairs and that you always want to improve your services.
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